Privacy Policy & Data Protection
Prime Aussie Dining Pty Ltd (ABN: 57 384 912 063) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR). This document details how we collect, store, safeguard, and process your personal and transactional information.
1. Information We Collect & Sourcing Protocols
We collect personal information necessary to deliver bespoke dining, private salon access, and secure VIP reservation management. This includes full legal names, contact numbers, email addresses, residential coordinates, dietary and cellar preferences, secure payment tokens, and government-issued photographic identification required under Queensland casino licensing frameworks. Data is collected directly when you complete a digital reservation, join the Black Card loyalty programme, or communicate with our concierge brigade.
2. Purpose of Processing & Use of Data
Your personal data is utilised strictly to confirm reservations, administer private gaming credentials, personalise gastronomic progressions, facilitate multi-currency cashier transactions, and fulfil mandatory regulatory filings with the Queensland Office of Liquor and Gaming Regulation (OLGR). We do not sell, rent, monetize, or disclose your personal records to third-party commercial advertisers under any circumstance.
3. Data Security, Encryption & Storage
We implement enterprise-grade technical, physical, and organisational controls to protect your data. All digital transmissions are encrypted using TLS 1.3 cryptographic protocols. Payment processing is handled exclusively through PCI-DSS Level 1 certified payment gateways; raw credit card details are never stored on our local servers. Physical records and biometric verification logs within private gaming areas are stored in air-gapped, access-restricted vaults.
4. International Standards & GDPR Compliance
For international guests, including visitors from the European Economic Area (EEA) and the United Kingdom, we process personal data in full alignment with the General Data Protection Regulation (GDPR). You retain the right to request access, rectification, erasure ('right to be forgotten'), data portability, and restriction of processing. Requests are processed by our dedicated Data Protection Officer without undue delay within 14 business days.
5. Contact Our Privacy Officer
For all privacy inquiries, data subject access requests, or regulatory clarifications, please contact our Privacy Officer via email at primeaussiedining@gmail.com, telephone at +61 7 3221 5840, or by post to: Privacy Officer, Prime Aussie Dining Pty Ltd, 480 Queen Street, Brisbane City QLD 4000, Australia.
Legal Governance Framework
Explore our comprehensive statutory disclosures and guest agreements:
Compliance & Legal Enquiries
For data subject access requests under the Australian Privacy Principles or GDPR, corporate governance verifications, or licensing clarifications, our compliance office responds within 14 business days.
Compliance & Policy FAQ
Common questions regarding data privacy, regulatory protocols, and reservation policies.
Dedicated Hospitality & Regulatory Integrity
Experience world-class gastronomy and private gaming backed by absolute discretion, statutory compliance, and premier guest care.